(4.6 / 5)11+ Ratings

Brighton Reviews

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Overall Rating

4.6

11 Reviews

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About Brighton

Brighton.com is the official website of Brighton Collectibles, a dual American accessories manufacturer-retailer headquartered in City of Industry, California, USA. The website showcases Brighton's exquisitely crafted women's handbags, jewelry, charms for bracelets, and other stylish accessories. It features a robust online shopping experience with advanced product personalization, customizations, and a seamless brand consistency across all digital channels.

Brighton Pros & Cons

Pros:

Product Design: Brighton Collectibles is known for its unique and stylish jewelry designs.
Quality of Products: Although some users have reported issues, many pieces are described as good quality.
Diversity of Products: The company offers a diverse range of products, which is valued by consumers.

Cons:

Customer Service: Poor customer service is a significant issue, with many users reporting dissatisfaction and unhelpful responses.
Quality Issues: There are frequent complaints about the quality of the jewelry, particularly regarding tarnishing and discoloration.
High Prices: Consumers feel that the prices are too high, especially considering the quality issues.
Exchange Policy: The exchange policy is often criticized for being restrictive, requiring returns to the original place of purchase.

Overall, while Brighton Collectibles offers unique and stylish products, its poor customer service and quality issues significantly detract from the customer experience.

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Brighton Customer Reviews (11)

0/5

Benjamin Tomlinson

Verified Buyer

Jul 18, 2024

Carl Fernandez

Verified Buyer

Jul 17, 2024

Eliza Laboy

Verified Buyer

Jul 17, 2024

Carine Turgeon

Verified Buyer

Jul 17, 2024

Albina Masaev

Verified Buyer

Jul 15, 2024

Ermes Monaldo

Verified Buyer

Jul 15, 2024

Charlie Hyde

Verified Buyer

Jul 13, 2024

Brunella Cartier

Verified Buyer

Jul 13, 2024

Madeleine Sinclair

Verified Buyer

Jul 12, 2024

Daniel Ritter

Verified Buyer

Jul 12, 2024

Brighton Customer’s Q&A

No question yet

Brighton Features and Benefits

The key features and benefits of Brighton Bank, as highlighted on their website, include:

Online Banking:
- Convenient Access: Save time and money with features like automatic bill payments.
- Real-time Alerts: Ensure your money is safe with FDIC insurance and real-time alerts.
- Custom Tracking: Stay informed with custom alerts and notifications.
- Multiple Accounts: Create multiple high-yield Savings accounts for different financial goals.
- Mobile Check Deposit: Deposit checks at your convenience using your phone.
Mobile Banking:
- Free APP: Available for both iPhone and Android users.
- Real-time Balances: View balances and transactions in real-time.
- Check Images: View check images for easy tracking.
- Easy Account Transfers: Move funds among connected accounts to benefit from a competitive savings rate.
- Custom Alerts: Stay informed and in control with custom alerts and notifications.
Security:
- FDIC Insurance: Rest assured knowing your money is safe with FDIC insurance.
Simplicity and Commitment:
- Easy Navigation: The team is passionate about making things easy for you, so you can focus on what's important.
- Exceptional Service: Strive to offer exceptional service and support to help clients reach their goals.

These features and benefits aim to provide a seamless, secure, and convenient banking experience for Brighton Bank's clients.

Brighton Pricing

Brighton.com offers a variety of products with different price ranges. Here are some specific price points for their collections:

Jewelry: Prices range from $26 (e.g., Mr & Mrs Gingerbread Mini Post Earrings) to $198 (e.g., Winter's Miracle Pendant Necklace).
Handbags: Prices range from $195 (e.g., Ferrara Phone Organizer) to $595 (e.g., Botanique Maddy Bucket Bag).
Gifts: Prices vary, but some examples include items under $50 (e.g., Snowman Mini Post Earrings) and over $150 (e.g., The Bella Tile Tote).

For more detailed pricing information, you can visit their website and explore the specific collections.

Payment Method

Brighton.com accepts the following payment methods:

Brighton Gift Cards
All major credit cards (Visa, MasterCard, American Express, Discover)
ApplePay
GooglePay
PayPal
ShopPay

They also offer Klarna for deferred payments. Enjoy shopping at Brighton.com! If you have any questions or concerns, there is a Consumer Care team available Monday through Friday 7am to 5pm (PST). They are here to help. Enjoy shopping!

Brighton FAQs

Brighton Alternatives

Here are some alternatives to brighton.com:

pandora.net
kendrascott.com
tiffany.com
ritani.com
bluenile.com

These sites offer similar products and services. Enjoy exploring these alternatives! Remember, each site has its own unique offerings and specialties. Happy shopping!

How To Open A Brighton Account?

To open an account on brighton.com, follow these steps:

Visit brighton.com.
Click on the Account icon at the top right of the page.
Select "Create Account".
Follow the prompts to enter your name, email address, and birthdate.
After entering your information, click on "Create Account".

Now, you're ready to enjoy the many perks of being a Brighton Insider! Experience Brighton at a Specialty Boutique or Brighton Store near you! If you have any questions or concerns, there is a Consumer Care team available Monday through Friday 7am to 5pm (PST). They are here to help. Enjoy shopping!

Brighton Return Policy?

Brighton.com accepts returns within 60 days of receiving your order. There is a $5 processing fee on returns to original tender. No fees for exchanges or returns for store credit. Please ensure that all items being returned are in the original condition, unworn, with original tags/tickets attached with packaging materials present.

Customized items, face masks, or gift cards (both digital and physical cards) are not returnable. Once you have completed the return process, you will be provided with a printable shipping label to return your items. Once your return is received, your refund will be issued to your selected form of refund method (original form of payment or store credit).

In case of damaged or defective merchandise, there is a one year warranty that covers any defects that may have occurred during the manufacturing process. Enjoy the many perks of being a Brighton Insider! Experience Brighton at a Specialty Boutique or Brighton Store near you!